13 Maxi Cabs | Maxi Taxi Sydney

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If you choose to visit 13 MAXI CABS is strongly committed to protecting your privacy while interacting with our content and services. Our plan is to provide a safe and secure environment for users. 13 MAXI CABS is obliged to maintain strict privacy of this personal information under the Privacy and Personal Information Protection Act, and not to use or disclose the information other than for the purpose for which it was supplied.

What Information Do We Collect?

The information that we collect from our users is an important aspect of how we can continue to improve our service. 13 MAXI CABS collect information in the following ways: Information You Give Us Directly: When you give us information including but not limited to your e-mail address, phone number, address (through forms on our website) and credit card and billing information (in person). This information is protected and not disclosed to any third-party company of any nature. Your e-mail address and other information will not be used for any marketing purposes. Information Collected Automatically: Information such as your IP (Internet address), browser type, and the routes taken through our site may be analysed for the purposes of improving the performance and ease of use of our site.

How is Information Used?

13 MAXI CABS use your information in a few primary ways: Reservations: The majority of the personal information collected through our site is required for the purpose of making reservations through the booking system we provide. This information is held strictly confidential and carefully protected. Communications: Though confirmation of bookings is usually done over the phone, 13 MAXI CABS may wish to send a confirmation e-mail once a booking has been made. From time to time, 13 MAXI CABS may wish to send information to our customers about special promotions, notices of changes in policy, or other important occurrences.

Privacy Policy

Effective Date: May 2026

We value the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when customers use our taxi and transportation services, websites, phone support, email communication, and online booking systems.

This Privacy Policy applies to the following websites and transportation services:


Information We Collect

We may collect the following types of information:

Full name
Phone number
Email address
Pickup and drop-off locations
Booking details
Payment-related information
Communication records
Device and browser information from website usage
How We Use Personal Information

We use customer information for the following purposes:

To confirm and manage taxi bookings
To provide airport transfers and transportation services
To communicate booking updates and confirmations
To provide customer support
To improve our websites and services
To prevent fraudulent or unauthorized activity
To comply with legal and regulatory obligations
Booking and Customer Communication

Customers may contact us through:

Phone calls
Email support
Website contact forms
Live chat
Online booking systems

Booking confirmations and service-related updates may be sent through SMS, email, or phone communication.

Data Protection and Security

We take reasonable measures to protect customer information by using:

Secure booking systems
Restricted access to personal information
Secure website hosting environments
Industry-standard security practices

Customer information is used only for transportation bookings, operational purposes, and customer service support.

Sharing of Information

We do not sell, rent, or trade personal information to unauthorized third parties.

Information may only be shared with:

Drivers and operational staff to complete transportation services
Payment processors for transaction handling
Government or regulatory authorities when legally required
Cookies and Analytics

Our websites may use cookies and analytics tools to improve user experience, monitor website performance, and understand visitor behavior.

Users can disable cookies through their browser settings if preferred.

Third-Party Services

Our websites may contain links or integrations with third-party services such as payment gateways, maps, live chat tools, or communication platforms. We are not responsible for the privacy practices of third-party providers.

Customer Rights

Customers may request:

Access to their personal information
Correction of inaccurate information
Removal of information where legally permitted

Requests can be made using the contact details available on our websites.

Contact Information

For privacy-related questions or requests, customers may contact us through the official contact information available.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on our websites with the revised effective date.